Boxee Box “Can’t connect to internet” fix, cloned Boxee services

The Boxee Box was a short lived but powerful set top box by D-link that was released 2010 and discontinued 2012.

All Boxee Boxes relied on an application server hosted by D-link at boxee.tv for periodic phone-home calls and service endpoints.

In June 2019 these application servers went down, resulting in all Boxee Boxes still in operation throwing “Can’t connect to internet” errors and all user profiles and apps going offline.

In August 2019 I released a small python Flask app, boxee-server-light, to replace the downed boxee.tv servers. This code was created by referencing an existing project by Jimmy Conner (cigamit, boxeed.in forums).

To use it, you’ll need to add DNS entries for all boxee application urls, pointing to the boxee-server-light application.

For example:

18.213.38.199  app.boxee.tv
18.213.38.199  api.boxee.tv
18.213.38.199  dir.boxee.tv
18.213.38.199  s3.boxee.tv
18.213.38.199  t.boxee.tv
18.213.38.199  res.boxee.tv
18.213.38.199  0.ping.boxee.tv
18.213.38.199  1.ping.boxee.tv
18.213.38.199  2.ping.boxee.tv
18.213.38.199  3.ping.boxee.tv
18.213.38.199  4.ping.boxee.tv
18.213.38.199  5.ping.boxee.tv
18.213.38.199  6.ping.boxee.tv
18.213.38.199  7.ping.boxee.tv
18.213.38.199  8.ping.boxee.tv
18.213.38.199  9.ping.boxee.tv
18.213.38.199  dl.boxee.tv

… where the IP is the address of the Flask application.

For those who are unable to run their own DNS or this application, I am hosting a public version of this code. You can add my public DNS server to your router config, or set it as custom DNS on your Boxee Box in network settings. You can also point directly to my public application server using your own DNS.

My public DNS server is by whitelist only, so please email me (I don’t check comments often) if you would like access.

Public DNS server address: 18.211.111.89
Public application server address: 18.213.38.199

For more up to date info and discussion, check out my Reddit post:
https://www.reddit.com/r/boxee/comments/ci4ugj/boxee_cloned_server_updates_working_server/

 

FAQ:

Do I need a static IP address from my ISP to use the public DNS?
Yes. I’ll need to whitelist your IP address. If you get a new one every day this won’t work.

I run my own local DNS. Do I need to be whitelisted to use your application server?
No. Map the boxee domains to my public app server as shown above. No whitelist required.

I’m logged out of my boxee box. How do I log back in while using this app?
Any username and password combo will work to log you back in.

I reset my boxee box. What firmware do I need to be using to use your public servers?
1.5.1 (latest) seems to work best. If you can’t find this firmware, email me.

Do apps work with this project?
I don’t have any apps connected yet. PRs welcome. I’m not 100% sure if app downloading will work without some additional code.



184 thoughts on “Boxee Box “Can’t connect to internet” fix, cloned Boxee services”

  1. Hello Nick,

    I would like access to your DNS server to be able to restore My Boxee box, but i dont know what info do you need from me to allow access for me
    thanks a lot for your effort and support

  2. Hi Nicholas,

    I was looking for a way to make my Boxee work again, and I followed the instructions found on https://www.reddit.com/r/boxee/comments/eg07zi/bringing_a_boxee_box_back_from_the_dead/ which lead me to this page.
    Unfortunately, I’m unable to setup a Docker server since I’m running a LTSC version of Windows 10. Could you please add me to your whitelist (I don’t know what piece of informations you need)?

    Thanks for the hard work provided!

  3. Dear Nick,
    Im from the Netherlands and my Boxee isnt working any more.
    Can jou give me acces to jour plublic server.
    And a list how to instal it again.
    Hope you can help me.
    Sorry for my bad englisch.

    Douwe Veenstra

    1. Hoi Douwe,

      Is het jou gelukt om je Boxee weer aan de praat te krijgen?
      Ik hoor graag

      Groet
      Marthijn

  4. Hi,

    I found your article about the boxee server and I would really like to get acess to your public server..

    I´m not sure what info you need from me to add me to whitelist, though…

  5. Hi Nicholas
    I understand you’re our hero regarding Boxee!
    I am unable to run my own DNS, so I would like to sign up for your public application
    Best regards from Denmark
    Thomas

  6. Hi Nick.
    Yesterday, I’ve deleted by mistake my (only) user existing on my box. Since then, I’ve been stuck in the “login windows” loop, with no chance to step further 🙁

    After reading your post and set up a DNS server on my network to forward all requests “*.boxee.tv” to your app server, I’ve been able to pass the login phase and regain the control of my boxee.
    Now I’m able to play content hosted on my smb server like I did before.

    Thank you from Spain!!

    1. Hola Gianluca, ¿estas en España? a mi me pasa totalmente lo mismo, ¿me puedes decir como has pasado de la fase de inicio de sesión? ¿Qué configuración o servidor has utilizado para que funcione? si quieres me puedes enviar la respuesta a mi email particular (bocadillopipes@hotmail.com) Te lo agradecería mucho. Gracias.

  7. Hi There

    I’m trying to connect my Boxee Box to the internet and keep getting this error “Ethernet cord plugged om, but we can’t connect to the internet. I’m assuming that I need to use Manual settings?

    My Network settings are as follows:

    IPv4 address: 192.168.1.54 (Preferred)
    Subnet Mask: 255.255.255.0
    DNS Server: 192.168.1.1

    I’m stuck on how to progress. Please can you assist if possible?
    Thank you
    Regards
    Aveen

  8. Hi Nicholas
    I need your help with my Boxee!
    So would also like to sign up for your public application since I can’t run my own DNS-server.
    Best regards from Sweden
    Mattias

  9. Hi Nicholas,

    First of all, thanks for a great job with the boxee! I’ve got your python app running and my box gets past the create user part. My problem is installing the boxee+hacks since my box is at 1.2.3.20490 I need to upgrade to 1.5.xxx but I can’t seem to find it anywhere. I’ve downloaded the iso from https://public-nicholasserra.s3.amazonaws.com/web/boxee.iso and tried to upgrade my box with it, but it’s still at 1.2.3xxx after the upgrade. Do you have another iso or is the one mentioned above the only version you have? Appreciate your help 🙂

    Kind Regards
    Peter

  10. Hello Nick,
    What a mistake to reset the Box 🙂
    Can you please put me on the whitelist ?
    Thank you in advance

    IP 192.168.178.40
    Greetz

  11. Good Morning Nick
    This is awesome that You have done this..

    Would You be able to add me to the White list so i can get my Boxee alive again ?
    My Wan ip is Dynamic so I’m not sure what is needed to do this.
    Please Help

    Thank You Muchly

    Derek

  12. Dear Nick,
    I’m Marthijn from the Netherlands. Also my Boxee isn’t connecting to the internet anymore.
    Can jou help us and give me acces to your plublic server? And perhaps help with how to instal it again?

    Hope you can help!

    PS Sorry for my bad Englisch.

    Grtz Marthijn Jansen

  13. Hi Nick,
    I would like to be added to your whitelist, hopefully it’ll get my Boxee Box back up running.
    Thank you so much 4 your effort.

    Greetings from Denmark.

  14. Normally never comment on stuff like this but Nick did me a solid and really helped me making this work. GREATLY appreciate you resurrecting my BoxeeBox. Cheers to you!

  15. I stupidly did a Factory restore and have lost access, as there no internet.
    hoping your suggestion will restore it to near normal so i can root again.
    pls add me to your white list.
    txs John Race

  16. Hi Nick, I would like to access your DNS server please. I also did a factory reset and cannot connect to the internet.
    Thanks!

  17. Hi Nick,

    I got a used Boxee Box which, of course does not connect to the internet. So, of course since ,I didn’t know better,I foolishly did a factory reset.

    I know my IPS address, and I can add addresses to the DNS servers and add search domains, but I don’t know how to set up my computer as a server.

    Will your solution work on a Mac? That would be my preferred platform.

    I would like to set up my own server, but if I can’t I would like to be whitelisted on yours.

    Thank you.

  18. Hello!

    I would like you to help me to bring my Boxee to life again.
    I come to the window where I shall connect to internet an insert ip, dns etc. And it won`t connect of course.
    How do I go from there??

    Regards
    Hans Johansson
    Sweden

  19. Nick,
    My local DNS (PiHole) is waiting for work 😉
    However how do I run boxee-server-light outside of docker?
    Running app.py directly in python exits immediately Please help.
    Wim

  20. I think I solved (sofar) the problem by adding:
    if __name__ == ‘__main__’ :
    app.run(debug=True, port=80, host=’0.0.0.0′)

    Wim

    1. Glad you figured it out! Sorry for the delayed comment. Been a while since I ran the server straight via Flask. Would have needed to see the error you got to debug.

  21. Hola gusto en saludarte, mi nombre es Gilbermar Barreto, por favor me ayudas para colocar tu servidor como dns, poco entiendo, pero alli voy
    aca mi ip: 192.168.1.99
    255.255.255.0
    192.168.1.1

  22. Hello!

    I would like you to help me to bring my Boxee to life again.
    I come to the window where I shall connect to internet an insert ip, dns etc. And it won`t connect of course.
    How do I go from there?
    I would like to be added to your whitelist.
    I dont Speak English :c

  23. Nicholas,
    Thanks for all your effort to help us get our BBs back up and running.
    I would like to add my IP address to your Whitelist however I am uncertain of which specific IP address you want.
    I’m hoping to get Kodi installed but I made the mistake of doing a factory Reset and now I can’t get past the setup stage. I looking for the simplest workaround.
    Cheers,
    Len

  24. hello i also im trying to bring my boxee back to life and also get stuck in the connection page.Any help please?

  25. Hi Nick. Just found this yesterday. I’ve been frustrated with the lack of internet on my Boxee, and wasn’t sure what to do about it. Can I get you to whitelist me on your DNS server? I’m interested in trying to get this working.

    My IP is 70.71.250.85. Thanks!

    – Peter

  26. Hello Nick. Can I get you to whitelist me on your DNS server? I’m interested in trying to get this working.

    my Ip is 192.168.0.027
    Thank you Lukasz from Poland

  27. Hello Nick I have also problem on my Boxxe Box. Can I get you to whitelist me on your DNS server? I’m interested in trying to get this working.Thank you so mauch you is best.

    this is my IP 192.168.0.27
    Regards Lukas From Poland

  28. Hi Nick hope You can help me with mi boxee tv I have troubles for connect I was working good with YouTube but I restart My boxee and now I can’t connected
    The version firmware is 1.5.4 4563 model DSM 382
    HARDWARE V. A1
    LAN MAC C8BE1922COE4
    You need other thing for add to whitelist. Thnx for your attention.

  29. Hey Nick,
    I am so lucky to have found this thread as this is something i have been searching for. Like many a factory restore rendered my box unusable……Pleeeassseee allow me access to your DNS server to restore My Boxeeeeee

    96.41.122.121

    I can’t wait to be active again!!!!

      1. Hi Nick,
        My Boxee is stuck at connecting to internet. Please add my ipv4 address in your list.
        It’s 24.36.4.131. Please advise where to get the steps, how to connect to internet.
        Thanks
        Matt

      1. Hi Nick.
        I’m sorry, my mistake. My IPv4 address is: 31.182.197.4 , IPv6 is not detected. Thank you and sorry for the trouble;)

  30. Hello nick 🙂

    Ive bought a used DSM-380 (boxxe box , D-Link). I belived i made a bargain…..(hah lol)
    Now I cant get passed the setup login screen, and cant connect to internet like SO many others.
    Dont know is a factory reset was made prior to me owning it.

    So is it possible to get passed this login screen somehow?
    I only want to use it to wach ofline content on HDD/USB.
    And if possible also install xmbc/kodi

    All this requests for added to your sever, could this help me passed the screen…?
    I cant acces any settings etc, beacuse im stuck at login network wifi/ethernet

    //Thank you in advance.
    Best Regards
    Stefan

      1. Thanks,
        What do I put on network settings:
        IP address ?
        Netmask ?
        Default gateway ?
        DNS server ?
        Wireless network name ?

  31. Thanks,
    What do I put on network settings:
    IP address ?
    Netmask ?
    Default gateway ?
    DNS server ?
    Wireless network name ?

  32. Hi Nicholas,

    I would really appreciate it if you could add me to your server.
    My IP address is 189.154.136.189

      1. Hi Plz add me
        My IP is 90.215.84.40

        What would I require once you add me. My Boxee is at the factory reset screen. Asking me for IP, Newmarket, Gateway and DNS Server.

  33. Nicholas,

    Greetings from Germany!

    Please add me to your whitelist also. I have two BBs I’d like to get up and running again.
    Public IP is: 95.88.11.78

    Many thanks in advance and continuing to support the BB Community!!!

  34. Hi Nick,
    could you please add my IP to the WhiteList to make my BoxeeBox operational again – 178.83.50.77?
    Many thanks in advance

  35. Hi Nicholas,

    I would really appreciate it if you could add me to your server also.
    My Public IP address is: 95.88.11.78

    Best regards!

      1. Absolutely brilliant! This really made my day and I’m extremely grateful!!!

        It’s understood that you make exception adds for a limited period. Therefore, I hope that mine can remain long enough through until Sunday (9Jan). I need at least this weekend to complete my other sidelined Boxee that’s been packed away.

        Many thanks and best regards!

  36. Hi Nicholas,

    I would really appreciate it if you could add me to your server also.
    My Public IPv4 is: 83.247.94.14

    Best regards!

  37. Hola Nick
    Soy nuevo usuario de boxee .TV y la verdad no sé ni cual es mi IP solo tengo estos datos me podrías ayudar
    Modelo NO: DSM-382
    S/N: R3NW1CA062258
    H/W Ver.: A1
    F/W Ver:1.5.4.4563
    MacID:C8BE1939BF5
    De antemano muchas gracias
    Espero su respuesta con muchas ansias

  38. Hi Nick
    I think I am missing something in setting perhaps you can guide me.

    My boxee is connected by Ethernet cable, I have tried wireless also, but same result.

    I turn on and message is displayed.

    ” ..cable is plugged in but Boxee cannot connect to internet.. ”

    I choose manual configuration and give following:

    IP 192.168.0.55
    Mast 255.255.255.0
    Gateway 192.168.0.1
    DNS 18.211.111.89

    It returns message:

    “..cable is plugged in but configuration failed..”

    I would really appreciate if you can help me with this.

    Thanks and Regards

    Riaz

    1. Is that IP address available? Sounds like it’s having a network collision. Maybe try another open IP for the box.

  39. Hello Nick! A friend told me about what you are doing! Could I please be added to your DNS whitelist? External IP is: 95.88.217.117 Thank you!

  40. Hi Nick! Just like the rest of your posters, I to need help with getting an old factory reset boxee box to work again.

    Just to be clear – All I need to do is to send you my ip-adress, get it white-listed, and then write 18.211.111.89 on “dns-server” during the boxee box startup screen? Or have I missed something?

  41. Inadvertently reset my Boxee.
    Now it’s useless.

    Can you please add my IP to your server as well.

    184.145.136.120

    Thank you in advance.

      1. OMG…it worked. My Boxee is usable again.

        Dude, I don’t know who you are but you’ve just made a new best friend 🙂

        Thank you, thank you, thank you!!!

  42. Hi Mr nick,

    hope you’re doing well, and thank you for your support for this.

    i have the same issue, can you add my ip adress aswell !

    thanks in advance

    IP : 160.179.30.96

  43. Had to reboot router and external IPv4 changed before I could finish. Please add 5.25.137.96
    thank you.

  44. Hi Nick,

    I’m so confused! I am getting the same error as everyone else. Can you help me with getting my boxee up and running? Please…

      1. Just added you. Read this whole blog post to make sure you understand. Basically, add my public DNS server as the boxee DNS server. Good luck

  45. have tried too reset my boxee only so i can run my fav avi. I don’t want to do any thing but scan list usb hard drive and view.

    please add me so i can either direct connect or ask specific

    thanks for your hard work I hope it was fun

  46. Hello Nick

    You have made an great Job. Can you pls add my IP to your DNS-Server withelist?
    84.73.109.91 Greetings from Switzerland.

    I don’t have a Login. What did i put in the field at the BOXEE or is it irrelevant?

  47. Helo! How are you?
    Could you make a video by running the server?
    It would be very interesting for anyone who is a layman on the subject …
    Footsteps would help a lot!
    I thank.

    1. No, sorry, I don’t have time to do that. If you’re not experienced in running a python flask server or a docker container then a video probably won’t help anyway. You’re free to use my public server if you’d like.

      1. thanks for adding nick
        i upgraded boxee.ios 1.5.xxx and i have given DSN as 18.211.111.89 in my boxee device, still i could not connect
        am i have to do anything with boxee-server-light as you said

        1. Everything is working as far as I can tell. You don’t need to run any code yourself. Double check your IP address hasn’t changed. Also try setting the DNS server on the router and let the boxee box get info from DHCP.

          1. bro sorry for disturbing you,
            now i entered in to Boxee OS but only i can access from pen(usb) drive ,in the browser only google search engine run ,can not run any url(sorry,we couldn’t find the page you were looking for.) ,in app section only Netflix available( in most popular )and this application is not authorised for this device (error)
            is this problem that i am ping from india?

          2. Yes that’s all correct. Browser no longer works and don’t have any apps working. Netflix dropped support for boxee box. Basically all that it’s good for now is playing video over the network and via USB.

          1. Read the FAQ in this post. You don’t create an account. Log in with any username and password.

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